Crews search what's already been decided. If it's not there, they ask — once. Every answer becomes a record, and the answers you repeat become standing rules. The app answers more; you answer less.
The home screen is a search box, not a form. The crew looks up what was decided last time before anyone has to admit they didn't know.
Answer a question twice and it's a rule. Publish it, and the crew stops asking. Every rule is a question you never field again.
The one number that matters: how long the crew waits on you. It's the metric the whole system exists to shrink.
Built for gloves, cracked screens, and bad signal. Faster than a text, or it's not worth opening.
Search it. Your rules, then what was decided before — clearly marked which is which.
No match? Type or talk it out, flag if you're blocked, send. Attach a photo if it helps.
Answer from your phone. Blocked questions inside 30 minutes; everything else in windows.
Flag the good answers. Turn the patterns into standing rules the crew checks first.